Some of our customers, when commenting about the waiting time for a prescription, feel their prescription could be completed faster. Fair enough too, because when you’re not feeling well, the last thing you feel like doing is waiting at the chemist.
As medicines experts, pharmacists are here to make sure you get the best results from your prescription, avoid any problems and reduce the chances of developing side effects. Naturally, this takes time.
When you order a prescription or repeat, we instigate a triple-checking procedure which enables us to:
We take pride in providing a quality service to the Cromwell community and their visitors – after all, we are the health professional you see most often. #heretohelp
Remember, pharmacists are the only health professionals who DON’T take appointments. Therefore, customers might ask to see the pharmacist and expect to purchase their Voltaren or Panadeine straight away. And the phone rings with a doctor or hospital query during your script allotted time. And there is a sick baby we might prioritise. So sometimes, due to circumstance, prescription waiting times extend somewhat. We do our very best to meet everyone’s needs as best we can.
“The hurrier I go, the behinder I get” … Alice in Wonderland.